According to Market Surveillance Agency (MSA) under the Ministry of Industry and Trade (MOIT), Con Cung Joint Stock Company failed to provide label of corporate information at its place of business; failed to fully comply with regulations that information must be publicized in case of promotions; failed to follow the contents of the promotion programs which had been notified to the State management agency.
In addition, Con Cung mislabelled products and failed to provide sufficient information about goods, services and prices to customers, etc.
Previously, the retail store chain Con Cung in Ho Chi Minh City was examined under MSA's instruction due to customer complaints about the product labelling.
After inspection process, the MSA came to conclusion on Con Cung's law enforcement in production and trading of goods, commercial services, competition and protection of consumers' interests.
Based on the results of inspection on 75 samples of products, goods and consumer protection activities, Con Cung was concluded to comply with the law of protecting the interests of consumers, goods' quality and origin tracking. The import dossier of this company was in accordance with the law on procedures for import goods.
However, there are still some acts that the company fails to comply with the prevailing laws. The well-known retail store chain of maternal and baby products violated regulations on goods labelling, promotion and e-commerce.
For mislabelling products, Con Cung was asked to make it right before putting it in trade.
For administrative violations, MOIT directed the MSA and Ho Chi Minh City Market Surveillance Branch to take actions based on the provisions of law.
Deputy Minister of Industry and Trade Do Thang Hai said that after the inspection conclusions, on August 17, MoIT decided to establish a task force to review and evaluate the law enforcement of Market Surveillance Agency on inspection of Con Cung.
"MOIT will carefully clarify whether there is any violation made by the Agency’s members involved in the investigation of Con Cung,” said Hai.
