TheLEADER talks with Alma Resort’s general manager Herbert Laubichler-Pichler, an Austrian national who has 14 years' experience in Vietnam, to better understand the changes in the post Covid-19 tourism industry.
Guests can now use technology to facilitate their journey before, during and after staying at the hotel.
The digital evolution has made a significant impact on the hospitality industry with hotels spending more on digital marketing as well as other digital tools to adapt to the ever-changing demand.
Western tourists are not better or more desirable than those from East Asia but the tourism industry’s growing dependence on domestic and regional tour groups may be unhealthy in the long run.
Publication permit No. 348/GP-BTTTT dated July 19, 2017, granted by the Ministry of Information and Communications of the Socialist Republic of Vietnam
Editor-in-Chief: Nguyen Cao Cuong
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