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hospitality industry

TMG pursues sustainable tourism

TMG's sustainability manager Mallory Ewer-Speck talks about how the company has worked to become the country's first hospitality group to achieve the prestigious Travelife Gold Certification for its hotels and resorts.

How hospitality industry adapts to the post-pandemic tourism

TheLEADER talks with Alma Resort’s general manager Herbert Laubichler-Pichler, an Austrian national who has 14 years' experience in Vietnam, to better understand the changes in the post Covid-19 tourism industry.

Technology optimizing personal way of customer services in hospitality industry

Guests can now use technology to facilitate their journey before, during and after staying at the hotel.

Digital evolution changing hospitality expenditures

The digital evolution has made a significant impact on the hospitality industry with hotels spending more on digital marketing as well as other digital tools to adapt to the ever-changing demand.

Is Vietnam losing its appeal to Western tourists?

Western tourists are not better or more desirable than those from East Asia but the tourism industry’s growing dependence on domestic and regional tour groups may be unhealthy in the long run.

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